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Accessibility Policy

Effective Date: 19 June 2026 Last Reviewed: 19 June 2026

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Rim Range Customs is committed to providing an inclusive and accessible online experience for all our customers, including people with disabilities. We believe everyone should be able to browse, shop, and enjoy our automotive lifestyle and merchandise products (shirts, jumpers, hats, and future items) with ease and dignity.

We aim to ensure our website rimrangecustoms.com (built on Wix with Printify integration) follows recognised accessibility best practices and conforms with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where reasonably practicable.

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Our Accessibility Measures

We work to make our website accessible by implementing the following:

  • Keyboard navigation — Full keyboard accessibility for all interactive elements.

  • Screen reader compatibility — Compatibility with popular screen readers through proper semantic structure and ARIA labels where appropriate.

  • Alternative text — Meaningful alt text for images that convey important information.

  • Clear structure — Logical headings, descriptive link text, and clear form labels.

  • Visual design — Readable fonts, sufficient colour contrast, and support for text resizing up to 200% without loss of functionality.

  • Accessible features — Usable product pages, menus, filters, shopping cart, and checkout process.

  • Media content — Captions or transcripts for any video or audio content where relevant.

  • Compatibility — Support for common web browsers and mobile devices.

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Known Accessibility Limitations

We are not currently aware of any significant accessibility barriers, but we welcome feedback to help us improve.

Ongoing Improvements

We regularly test our website, monitor user feedback, and implement improvements. This includes periodic reviews using accessibility tools and manual testing.

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Requesting Alternative Formats

If you need information or website content provided in an alternative format (such as large print, audio, braille, or accessible PDF), please contact us. We will respond and provide the material in a suitable format where possible.

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Reporting Accessibility Issues

We welcome your feedback. If you experience any accessibility barriers on our website, please let us know so we can address them.

How to Contact Us:

When contacting us, please include:

  • A description of the issue

  • The page or feature affected

  • Your browser, device, and any assistive technology used (if relevant)

We aim to acknowledge your feedback within 5 business days and provide a full response or resolution plan within 10 business days.

If you are not satisfied with our response, you may escalate the matter by replying to our email or contacting us by phone for further assistance.

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Your Feedback Matters

Your input helps us make rimrangecustoms.com more accessible and inclusive for everyone. Thank you for helping us improve.

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